An Internet service provider (ISP, also called Internet access provider, or IAP) is a company that offers its customers access to the Internet. The ISP connects to its customers using a data transmission technology appropriate for delivering Internet Protocol datagrams, such as dial-up, DSL, cable modem, wireless or dedicated high-speed interconnects.

ISPs may provide Internet e-mail accounts to users which allow them to communicate with one another by sending and receiving electronic messages through their ISP’s servers. (As part of their e-mail service, ISPs usually offer the user an e-mail client software package, developed either internally or through an outside contract arrangement.) ISPs may provide other services such as remotely storing data files on behalf of their customers, as well as other services unique to each particular ISP.

ISPs employ a range of technologies to enable consumers to connect to their network.

For users and small businesses, the most popular options include dial-up, DSL (typically Asymmetric Digital Subscriber Line, ADSL), broadband wireless, cable modem, fiber to the premises (FTTH), and Integrated Services Digital Network (ISDN) (typically basic rate interface).

For customers with more demanding requirements, such as medium-to-large businesses, or other ISPs, DSL (often SHDSL or ADSL), Ethernet, Metro Ethernet, Gigabit Ethernet, Frame Relay, ISDN (BRI or PRI), ATM, satellite Internet access and synchronous optical networking (SONET) are more likely to be used.

Typical home user connection:

• Dial-up
• DSL
• Broadband wireless access
• Cable Internet
• FTTH
• ISDN
• Wi-Fi
• Typical business type connection
• DSL
• SHDSL
• Ethernet technologies

Broadband Internet access what is it?

Broadband Internet access, often shortened to just broadband, is a high data rate Internet access—typically contrasted with dial-up access using a 56k modem.

Dial-up modems are limited to a bitrate of less than 56 kbit/s (kilobits per second) and require the full use of a telephone line—whereas broadband technologies supply more than double this rate and generally without disrupting telephone use.

Although various minimum bandwidths have been used in definitions of broadband, ranging up from 64 kbit/s up to 2.0 Mbit/s[1], the 2006 OECD report[2] is typical by defining broadband as having download data transfer rates equal to or faster than 256 kbit/s, while the United States (US) Federal Communications Commission (FCC) as of 2009, defines “Basic Broadband” as data transmission speeds exceeding 768 kilobits per second (Kbps), or 768,000 bits per second, in at least one direction: downstream (from the Internet to the user’s computer) or upstream (from the user’s computer to the Internet). The trend is to raise the threshold of the broadband definition as the marketplace rolls out faster services.

Data rates are defined in terms of maximum download because several common consumer broadband technologies such as ADSL are “asymmetric”—supporting much slower maximum upload data rate than download.

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